Dive into our frequently asked questions to find everything you need about our vibrant swimwear, delivery options, and more! If you don’t find your answer here, our customer service team is always ready to help at [email protected].
About Funkita
Who is Funkita for?
Funkita caters to competitive swimmers, training enthusiasts, and anyone who loves making a splash with stylish swimwear! Our products are designed for those who value both performance and vibrant self-expression in the water.
What makes Funkita swimwear special?
Our swimwear combines high-performance fabrics with eye-catching designs. From chlorine-resistant training swimwear to competition-ready tech suits, we deliver confidence in every stitch. Plus, our products are shipped in climate-controlled packaging to protect those vibrant colors!
Product Questions
What types of swimwear do you offer?
Our collections include:
- Training Swimwear (for both women and girls)
- Tech Suits (competition-grade performance)
- Swim accessories (caps, mesh bags, backpacks, and Swim Secure items)
- Towels and swimmer’s bags
How do I choose the right size?
Our swimwear is designed to fit like a second skin. Check our detailed size charts on each product page. If you’re between sizes or training for competition, we recommend sizing down for a more performance-oriented fit.
Poolside Tip: Order early before big competitions to allow time for potential exchanges!
Ordering & Payments
What payment methods do you accept?
We accept:
- Visa
- MasterCard
- JCB
- PayPal
Is my payment information secure?
Absolutely! We use industry-standard encryption to protect all transactions. You can shop with confidence knowing your payment details are secure.
Shipping & Delivery
Where do you ship?
We ship worldwide with our vibrant energy! (Excluding some remote areas and parts of Asia). Our US base ensures quick processing for North American customers, with efficient global delivery options.
What are my delivery options?
Standard Express Splash (10-15 days after dispatch):
$12.95 USD via DHL or FedEx – perfect when you need your tech suit for an upcoming meet!
Free Colorful Current (15-25 days after dispatch):
FREE for orders over $50 via EMS – ideal when stocking up on accessories!
$12.95 USD via DHL or FedEx – perfect when you need your tech suit for an upcoming meet!
Free Colorful Current (15-25 days after dispatch):
FREE for orders over $50 via EMS – ideal when stocking up on accessories!
How long does order processing take?
We process all orders within 1-2 business days after payment confirmation. You’ll receive tracking information as soon as your package leaves our facility.
Remember: International shipments may experience customs delays. Order early for competitions or vacations!
Returns & Exchanges
What’s your return policy?
If your swimwear doesn’t make waves the way you hoped, you have 15 days after delivery to initiate a return. Items must be unworn with original tags attached. Contact our customer service team to start the process.
Who pays for return shipping?
Return shipping costs are the customer’s responsibility unless the item is faulty. We recommend using a trackable shipping method for returns.
How long do refunds take?
Once we receive your return, please allow 5-7 business days for processing. Refunds will be issued to your original payment method.
Contact & Support
How can I contact customer service?
Our team is ready to help at [email protected]. For delivery issues, please include your order number and tracking information.
What’s your physical address?
Funkita Swimwear
2139 Ashmor Drive
BRUNSON, US 29911
2139 Ashmor Drive
BRUNSON, US 29911
“From our colorful designs to your doorstep – we deliver more than swimwear, we deliver confidence in every stroke.”
Ready to make a splash? Dive into our collections and experience swimwear that performs as brilliantly as it looks!
